Shipping & Return Policy
All in stock items are shipped within 1-3 business days after your order is placed. If an item you order is not in stock you will be notified as soon as possible. Shortly after your order is prepared for shipping you will be notified via e-mail with a USPS tracking number.
Holiday 2022 Return Policy: Gifts can be returned or exchanged; new and with tags, no later than Wednesday January 4th, 2023.
Our policy lasts 10 days for in store purchases and web orders. After 10 days, unfortunately we can not offer you an exchange or store credit.
We do not provide return or exchange shipping labels.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Returns can only be issues in the same manor as they were purchased & minus the charge for the original shipping.
If you have any questions regarding your return, please contact us at 304-646-5445 during regular business hours.
Please do not send your purchase back to the manufacturer.
SALE ITEMS- No swaps, no exchanges, no store credits.
SEASONAL HOLIDAY ITEMS
WHERE DO I SEND MY RETURN?
Cat & Kate Boutique
937 Washington St. W.
Lewisburg, WV 24901